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Privacy policy

1. Commitment to Privacy and Data Protection
INSTANTAPRESSADO UNIPESSOAL, LDA., Company Registration Number 518733300, with registered office at Rua Cristóvão Pires Norte, Ed. Norte, is committed to protecting the privacy of its clients, partners, and users. It ensures the lawful, fair, and transparent processing of personal data in accordance with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) – and other applicable national data protection laws.
This Privacy Policy aims to inform the data owners about how we collect, use, share, and protect their personal data in connection with the management and provision of our smart locker services.


2. Data Controller
The entity responsible for processing personal data is:
Name: INSTANTAPRESSADO UNIPESSOAL, LDA.
Registered Office: Rua Cristóvão Pires Norte, Ed. Norte, r/c B, 8135-117 Almancil
Email: info@lockandleisure.com


3. Personal Data Collected
The company may collect the following personal data:

  • Identification data: name, email address, telephone number, tax identification number (NIF).

  • Access and location data: locker usage log (date, time, and location), access code.

  • Billing and payment data: IBAN, payment method, transaction records.

  • Website or app usage data: IP address, device type, operating system, location, cookies.

  • Video surveillance data: images recorded by CCTV cameras installed in locker areas.

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4. Purposes of Data Processing
Personal data is processed for the following purposes:

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  • Purpose: Provision and management of locker services; Legal Basis: Performance of a contract

  • Purpose: Payment processing and invoicing; Legal Basis: Legal obligation / Performance of a contract

  • Purpose: Customer support and complaints handling; Legal Basis: Legitimate interest / Performance of a contract

  • Purpose: Sending promotional communications (if authorised); Legal Basis: Consent

  • Purpose: CCTV surveillance for the safety of persons and property; Legal Basis: Legitimate interest / Legal obligation

  • Purpose: Compliance with legal obligations and response to authorities; Legal Basis: Legal obligation

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5. Sub-processors and Data Sharing
Personal data may be processed by third-party service providers to ensure the delivery of our services, namely:

  • Technical maintenance companies for the lockers

  • IT and data storage providers

  • Payment service providers

All such entities are contractually bound to confidentiality and data protection obligations.
We may also disclose data to judicial or administrative authorities where legally required.


6. CCTV Surveillance
Please note that CCTV surveillance may be active in the locker installation areas, with the aim of ensuring the safety of individuals and property, preventing criminal acts, and supporting investigations into incidents.
Images are processed in accordance with the principles of proportionality and necessity and are retained for the legally established period. Access is restricted to authorised personnel or judicial authorities when required.


7. International Data Transfers
Personal data will not be transferred outside the European Economic Area, except in duly authorised situations and with appropriate safeguards in place.


8. Data Retention
Personal data will be retained only for as long as necessary for the purposes for which it was collected or as required by legal obligations.
9. Data Owners' Rights
Under the GDPR, you have the right to:

  • The right of access your personal data;

  • The right of rectify inaccurate or incomplete data;

  • The right to have your data erased, in legally permitted circumstances;

  • The right to restrict the processing of your personal data;

  • The right to object to the processing of your data for marketing purposes;

  • The right to data portability;

  • The right to withdraw your consent, where applicable;

  • The right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados – CNPD) – www.cnpd.pt

You may exercise your rights by contacting us at: info@lockandleisure.com


10. Data Security
We have implemented appropriate technical and organisational measures to safeguard your personal data, including:

  • Encryption and pseudonymisation

  • Physical and logical access controls

  • Internal data protection policies and employee training

  • Intrusion detection and prevention systems

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11. Cookies
Our website uses essential cookies for its functioning and analytical cookies for statistical purposes, based on your consent. You can manage your cookie preferences in your browser settings.


12. Updates to the Privacy Policy
This Policy may be updated at any time. The most recent version will always be available on our website, indicating the date of the last update.


Date of last update: 05-08-2025

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